Client Testimonials

I want to take a moment to express my sincere appreciation for the outstanding service provided by Ben Ayers. Ben's professionalism and customer focus were truly impressive, as he efficiently secured a quality tenant for our commercial property.

His ability to negotiate a mutually beneficial offer showcased his expertise and dedication to meeting the needs of both parties. Throughout the leasing process, Ben was always readily contactable and maintained a high level of professionalism, ensuring a smooth handover.

Given this positive experience, I am confident that we will be entrusting all our future commercial leasing and sales needs to Ben. His performance has set a high standard, and we look forward to continuing our relationship with him.

Christina O'Farrell (Lessor)
3/32 Liney Avenue, Clemton Park

I had a fantastic experience working with Nicole Sell during the purchase of 339 Gardeners Road, Rosebery. She was incredibly helpful throughout the entire process, keeping us informed and guiding us every step of the way. She made sure we understood the process and was always available to answer our questions. Nicole was also very informative with regard to potential rental income upside were we to develop the property and outlining the extent of any improvements which would deliver a positive net benefit.

Thanks to Nicole, we found our ideal property which is extremely ideal for our new office premises after looking for two years. I highly recommend Nicole Sell for anyone looking to buy / sell a property. She is a true professional who goes above and beyond to make the experience positive and enjoyable”

Con Katralis (Purchaser) 
339 Gardeners Road, Rosebery

Thanks to Nicole Sell for all your help and assistance selling the Banksmeadow warehouse. You and the R&H team were a pleasure to work with and Mark and I were happy with the result.

Matt Keep (Vendor)
7/41-43 Green Street, Banksmeadow

Luke and the team at Raine and Horne recently sold my commercial property in Marrickville. They were very communicative and professional throughout the sales process and provided great guidance along the way. Their personal approach, marketing material and fantastic sales video was exceptional and I’ve no doubt this combination was a key to the success of the promotion and the ultimate sales result.

Craig Rowland (Vendor)
7 Gerald Street, Marrickville

After having sobering experiences from other inner west real estate punters, not returning calls and playing tricks, leaving me disheartened, I was totally relieved to come across the lads at Raine & Horne Commercial. Totally impressed with the tight team co-operation between Luke, Sam and Nicholas. Quick to respond to questions or enquiries. Luke even called back at 6pm on an Friday evening after hours to reassure my concerns. In an industry that is plagued by mistrust, these guys are top rate forthright players, highly recommended, well done boys!

Angel Roumeliotis (Purchaser)
8/45-47 Applebee Street, St Peters

Sammy and Nick were extremely professional and their high level of knowledge and expertise in the area was demonstrated in the result that they achieved. I am extremely pleased with the result they achieved and would recommend them for those wishing to transact in the future.

Daniel Halbherr (Vendor)
12/80 Edinburgh Road, Marrickville
58/80 Edinburgh Road, Marrickville 

I purchased my commercial property through Nicholas in 2009 and was impressed with his professionalism at the time. I didn't hesitate to use him again for the sale of the same property. Nicholas achieved an excellent result and it was a pleasure working with him!

Fred (Vendor)
1/32 Liney Avenue, Campsie

I was impressed with Sammy’s efficiency and promptness to reply to any emails.
Overall I was satisfied with the end result.

Angelica & Simon (Purchasers)
1/32 Liney Avenue, Campsie 

I engaged Nicholas Smith from Raine & Horne Commercial Inner West to manage the sale of my commercial property as they have been managing the leasing of the property for many years past and have always done an excellent job. Prior to commencing the sale campaign, I had many discussions with Nicholas over a long period of time to discuss opinions on value, timing and sales strategies whereby Nicholas was always available, patient, forthright and professional in his approach. Being an interstate owner, Nicholas and the R&H team made the task simple by managing the entire process of sale including laying out a clear strategy to achieve the best result on auction day. I’d like to personally thank Nicholas Smith and also Ben Ayers for their outstanding service and professionalism especially for the manner in which they handled a unique property sale that required a high level of competence. The campaign lasted 5 weeks and achieved over 400 enquiries with the property selling at auction for 10% above the reserve price. I wouldn’t hesitate in recommending Nicholas, Ben and the whole team at Raine & Horne Commercial Inner West as a skilled and cohesive team and truly remarkable Agency.

David (Vendor)
25 Weston Street, Dulwich Hill

We purchased a commercial premise that Luke was marketing. During the course of our inspections, he was helpful, courteous and informative, played a straight bat and acted professionally as a vendor’s agent. Thanks Luke.

Paul & Sara (Purchasers)
2 Young Street, Redfern

Hi Luke, thank you for always being prompt and helpful in relation to my questions and interest in Chalder Street. It is clear to see why you are a great agent with a highly regarded reputation. Congratulations to your vendor, as well as yourself and the agency on a great outcome also.

Matthew (Purchaser)
31-33 Chalder Street, Marrickville

Dear Luke, now that the sale of my property has settled, I would like to take the opportunity of thanking you for your service. On our first meeting you put me at ease and gained my confidence. I had previously listed the property with two other large commercial agents but did not realise a sale, unfortunately. I appreciated your honesty in your appraisal of the property and expectation of a realistic price. Others as it turns out had overstated the value and so I was disappointed and disillusioned when you came to me. I appreciated your honesty and understanding that it was a very emotional sale for me. I was confident that you would find a buyer, which you did, and I was very happy with the price achieved. I highly recommend you and your highly professional team. You achieved what others promised but were unable to deliver.

Marilyn (Vendor)
39 Smith Street, Summer Hill

I've dealt with Luke on a few occasions now and commend his level of professionalism. An excellent operator, he is very responsive to all requests and knowledgeable in his field.

Joey (Purchaser)
4/45 Applebee Street, St Peters   

Luke, Sammy and the team could not have been more helpful. Highly skilled at what they do, they deliver as promised with excellent results and superior customer service. I would highly recommend then and definitely would contract them again to buy or sell commercial property.

Cathy (Vendor)
C114/52 Lyons Road, Drummoyne

Having never sold a property before, I was determined to find the right company to manage the sale of my factory unit. After extensive research and meetings with numerous agents, I met with Luke Smith and immediately felt at ease. Luke was well informed on recent sales in our area and he showed a genuine interest in my needs as a vendor.

The sales and marketing package was very competitive and all our open inspections were held on-time with little to no disruption. Communication from Luke and his team was paramount at all times. The weekly sale update throughout the campaign gave me a clear idea on how our property was being received by the market and highlighted the number of potential buyers.

Luke and his team left no stone unturned leading up to auction night and I was confident that all potential buyers would be attending the auction. I was not disappointed and the sale broke area records.

The entire team at Raine & Horne Commercial South Sydney / Inner West are first class, hands-on and very thorough. I would highly recommend them to anyone thinking of buying or selling any type of property.

Jason from Semico Components Pty Ltd (Vendor)
3/48 Elizabeth Street, Campsie

Luke Smith and the team at Raine & Horne Commercial sold my mixed-use building in the Inner West at a good margin over reserve, despite the slight softening in the market. I have sold a number of houses over the years and my experience with this sale was the least stressful of them all. Luke was a calming presence throughout, and his skill and experience showed in the strong and cohesive marketing campaign and the way in which I was kept well informed about the number of queries and the feedback from potential purchasers. I am so pleased that I made the decision to sell with Luke and I unreservedly recommend him as an agent who is both experienced and ethical.

Juliet (Vendor)
74 Palace Street, Petersham

Nicholas was recommended to us by a local business professional and from our first meeting we knew we need not seek another agency for our commercial property sale. The marketing campaign was first-class and we were regularly informed of progress, which was especially important, given we were living and working in Germany. Expectations of a successful auction sale were always realistic, reflecting the current market and the many enquiries from potential bidders known in the area. The auction result exceeded our expectations and we have the highest regard for the professional team at Raine & Horne Commercial Inner West / South Sydney. We could not have achieved any better result. Outstanding work Nicholas!

Julie & Stephen (Vendors)
63 Sydenham Road, Marrickville 

After 20 years in our property at Marrickville, it was difficult and emotional to put it up for sale. Our decision to go with Luke from Raine & Horne Commercial Inner West / South Sydney proved to be a great choice. They were very professional in their approach, yet showed that element of personal service needed to make us feel comfortable. The  outcome of the auction was beyond our expectations, all due to their hard work and commitment. Thank you to all the team at Raine & Horne Commercial. 

Joe & Dalila (Vendors)
55 Addison Road, Marrickville

Luke Smith made selling my warehouse easy. Having originally bought the property through Luke Smith, I knew he would be attentive and would make every effort to answer any questions I had about the sale. From the day it was listed, I had a steady stream of interested buyers view the property. The auction itself went smoothly, with Luke acting as an arbitrator for the final stages of bidding. I received the price I wanted for my warehouse, with Luke taking much of the stress out of the process. I would recommend Luke to anyone buying or selling commercial property in the Inner West.

Shona (Vendor)
2/1-7 Jabez Street, Marrickville

Just like to thank you for help selling Bexley for me. You have a very calming and professional manner which helps vendors keep a cool head. You have my respect as a highly skilled professional. I won’t hesitate to recommend you. 

Eddie (Vendor)
634 Forest Road, Bexley

Just like to thank you for help selling Bexley for me. You have a very calming and professional manner which helps vendors keep a cool head. You have my respect as a highly skilled professional. I won’t hesitate to recommend you. 

Eddie (Vendor)
634 Forest Road, Bexley

We asked ourselves many times before signing with Luke's team, what difference can these guys make compared to the bigger agencies? On closer look, Luke's team has achieved better results. If you are an owner looking for results, go with Luke Smith and his team.

Michael (Vendor)
11 Burrows Road South, St Peters

We recently placed a commercial building on the market through Raine & Horne Commercial Inner West / South Sydney. The preparation before the auction as well as the entire process was managed by Luke Smith, ably assisted by other members of the company. The entire Raine & Horne team managed the process in a very professional, effective and efficient manner. The property was on the market for five weeks and four weekly inspections. At the conclusion of the four weeks the property was sold at auction for about 16% above reserve. Great achievement by a great team! We fully endorse them and would be delighted to recommend the Raine & Horne Commercial team.

Vendors
701 Princes Highway, Tempe

When we decided to sell our property, a shop and residence at Petersham, we contacted Raine & Horne Commercial at Marrickville. Luke and the team advised us on advertising and marketing strategies. The result, $271,000 over reserve at the auction, speaks for itself. They were very professional in their dealings with us and at no time did they try to push us into something we were not prepared to do. Thank you and well done to the team.

Vendors
552 Parramatta Road, Petersham

I would like to thank you for your efforts and accomplishment for this situation. It’s been a pleasure dealing with your firm and be sure your company will be highly recommended by me.

Niky (Vendor)
3/80 Edinburgh Road, Marrickville

This is a note of gratitude to Raine & Horne Commercial Inner West / South Sydney who helped me find a tenant for my commercial unit in Ultimo. Initially, I got in touch with many real estate agents. They all start with big promises and turn out quite short in delivering on those promises. It was quite a frustrating process. The previous agent was trying to find a tenant for quite a few months with no success. Raine & Horne however did exactly what they promised and that was finding tenants within a month of me engaging them. Quite impressive. We were in contact all the time which was indication to me that things are moving along. The team who worked on my unit were true professionals, prompt, on top of their game, true to their word, polite and made the process seem effortless. Thank you very much.

Landlord
99 Jones Street, Ultimo

Thank you for a great and very professional service. It was great doing business with you, particularly the part about getting $500,000 over the reserve!

Jeannette (Vendor)
36 Shepherd Street, Marrickville

Many thanks for your update on the recent sale of 36 Shepherd Street, Marrickville. From my own research, I realised that it would sell above my budget and that is why I did not waste our time inspecting the property. I would like to personally thank you for the excellent service and support that you afforded me throughout this process and I can understand why your auction clearance rate is so high.

Interested Buyer
36 Shepherd Street, Marrickville

We would like to take this opportunity to thank Luke Smith of Raine&Horne Commercial for all his effort in the sale of two of our commercial properties, one being the CBA building at Campsie, the other the CBA building at Camden. Luke’s professionalism and regular feedback assisted us throughout the marketing, auction and sale process. We also appreciated the choice of auction venue and auctioneer. The auctioneer was very professional. We have no hesitation in recommending the services of Luke Smith. His good work has now allowed us to consider our retirement. 

Eva & Phillip Southcombe (Vendors)
Commonwealth Bank Campsie & Camden

We would very much like to express our appreciation for the work you have done in the extremely successful sales campaign...We came to Raine&Horne Commercial for this sale as we were very impressed with the careful attention and sound advice we received in the past.

Vendors
724 Botany Road, Mascot

The sale was successful on the day and had gone above our reserve price, which we were extremely happy about. Thank you very much again for your amazing hard work and patience that really paid off. We know who to talk to when we are looking for a purchase or a sale next time.

Vendors
231 Beamish Street, Campsie

We chose Raine&Horne Commercial as we felt they would be the best people to sell our shop in Glebe. We weren't disappointed. At all times we felt very comfortable that their best efforts were being put into getting the property to the market. Their work is 100% professional and with the time and effort that they put into selling the property, buyers were at the auction and the property ended up going way beyond the reserve.

Vendors
Shop 13, 131-145 Glebe Point Road, Glebe

Anglicare, in placing its property with Raine & Horne Commercial, saw an agency which properly resourced the sale process leading up to the date of auction. On the auction evening, the sales staff worked well with the auctioneer to produce a result 33% above the reserve...It was a job well done and one which certainly exceeded Anglicare’s expectations. 

Anglicare (Vendor)
44 Frampton Avenue, Marrickville

Luke and the team at Raine and Horne did an outstanding job for us selling our property for $1.3m above the reserve. I'm in the property development business and deal with many agents and from all my experience Luke has proven, with his actions and sincerity, to be one of the best agents in the Sydney area who I could not possibly recommend enough. Terrific job!

Vendor
308-312 Beamish Street, Campsie

I would like to thank you for the fantastic result you and your team were able to achieve in the sale of my Marrickville warehouse... your team were the most professional and knowledgeable. I would only be too happy to recommend you to anyone requiring the services of an agent.

Vendor
24 & 26-28 Smith Street, Marrickville

You and the team have delivered a successful outcome for selling our property in Petersham NSW 2049, which we were very happy with. In particular, we were very impressed by your excellent sales skills and services, including:
> Your knowledge of the property market and its trends, and providing us with reasonable analysis and recommendation; 
> Keeping us updated regularly throughout the entire sales process; 
> The outcome of the property sale was comparable to the advice provided at the initial meeting. 
We would like to thank you and the team at Raine&Horne Commercial for all your hard work and an excellent result. We will not hesitate to use your services again and recommend you to our friends and contacts.

John (Vendor)
492 Parramatta Road, Petersham

The result achieved was excellent. The price reached (under the hammer) was above the reserve price... You added value to the sale process, from the beginning of the transaction to the very end. I would be very comfortable utilising your services again in the future.

Vendor
319-321 Beamish Street, Campsie

Your information memorandum and marketing of our property was outstanding. Throughout the campaign you dealt with all objections and issues regarding the property faultlessly and managed to attract several buyers to the auction and skillfully worked them up to an outstanding result. You remained composed and focused the whole time ensuring that no stone was left unturned. 

Vendor
262 Unwins Bridge Road, Sydenham

The NSW Department of Health is appreciative of the professionalism and negotiating skills of you and your team... The marketing campaign was well conducted and we were provided with progress reports on prospective purchasers. We will certainly consider using your services again.

NSW Department of Health (Vendor)
159 Livingstone Road, Marrickville

Your professionalism, hard work, dedication, commitment and constant communication/feedback throughout the marketing campaign was impressive....setting a record result for Glebe was truly amazing. I believe this was achieved by Nicholas' relentless work ethic, hard work and positive attitude. 

Vendor
83 Glebe Point Road, Glebe 

We would like to thank the team at Raine&Horne Commercial for a great result with the sale of our property in Alexandria. Your commitment and hard work in selling our property was both professional and welcoming. We understand the challenges associated with selling industrial strata units and applaud you on your persistence and negotiating skills that brought about the successful sale of our property. We would highly recommend you and your team to any future vendors. 

Ben Saw (Vendor)
25 / 34-36 Ralph Street, Alexandria 

I want to thank you for your tenacious work despite very difficult conditions with the sale of my parents' property at Sydenham. Your information memorandum and marketing of our property was outstanding. Throughout the campaign you dealt with all objections and issues regarding the property faultlessly and managed to attract several buyers to the auction and skillfully worked them up to an outstanding result. You remained composed and focused the whole time ensuring that no stone was left unturned until the very end. As an agent myself for 30 years, my expectations may be above your average vendor. Nevertheless you did the best you could to meet our expectations and that's all I could ask for. Please feel free to pass on my number to any future vendors. I would be delighted to speak on your behalf at any time.

Peter Kerras (Vendor)
262 Unwins Bridge Road, Sydenham 

We would like to thank you and your staff at Raine&Horne Commercial for your professionalism at selling our commercial property at Parramatta Road Leichhardt at action and achieving the best possible result on the day. We were kept well informed during the whole process from start to finish and you were always available and ready to help if any queries were raised. Many thanks from all parties concerned in this property.

The Pennisi Family (Vendor)
363 Parramatta Road, Leichhardt 

Anglicare, in placing its property with Raine&Horne Commercial at Marrickville, saw an agency which properly resourced the sale process leading up to the date of auction. On the auction evening, the sales staff worked well with the auctioneer to produce a result 33% above the reserve. The R&H team ensured they were thoroughly engaged including liaising with Anglicare’s on site service delivery staff and Anglicare’s solicitors. It was a job well done and one which certainly exceeded Anglicare’s expectations.

Anglicare (Vendor)
44 Frampton Avenue, Marrickville 

Many thanks for your efforts in finding tenants for my commercial property in Dulwich Hill, which as we both found was more of a challenge than first expected. I have found in the past that many agents can tend to become distracted and pay less than the required attention to properties that prove more challenging, you however managed to persevere beyond my expectations until a suitable tenant was found, this included the finesse of your advertising to appropriately target suitable tenants and the continued showing of the property to further prospective tenants at a time when offers had been submitted in the event those offers either fell through or a more suitable tenant was found. I found your manner to be courteous and qualified and your professionalism to be unwavering. 

David (Landlord)
25 Weston Street, Dulwich Hill 

Early in 2012 a decision was made to place a property on the market. Luke Smith met with me at the building for sale and suggested that the property be put to auction and recommended possible prices it could achieve. Unfortunately nothing happened to place the property on the market for about a year. However, Luke called and emailed regularly in an effort to keep the project alive and viable. His continued effort to assist with the property even after so little communication is a mark of a professional, experienced salesman. After much consultation and discussion a decision was made to list the property by auction. Our group met to discuss what would happen at the auction and many were very nervous about the process. On advice a reserve price was agreed and the group waited for the auction date. On auction day everyone was nervous and anxious but Luke discussed what would happen, when and which parties were interested in the property. Luke was very professional in his manner, supportive and listened to our requirements. He was courteous and well informed of the value of properties in Sydney. I appreciated that Luke listened to our concerns with empathy. I have no reservations in recommending Raine&Horne Commercial.

Enid Golding (Vendor)
15-17 Victoria Street, Beaconsfield 

Early in 2012 I placed my Marrickville warehouse with Raine&Horne Commercial. They recommended we put the property up auction and although I was quite nervous about the auction process I deferred to their advice. The property was successfully sold at auction. I met with R&H the day before auction to discuss our auction day strategy and to decide the reserve price and I’m happy to report that the auction day was therefore to me quite unpressured and unstressful. The pressure was instead on R&H and the very professional and independent auctioneer to get the required result, which they did in a remarkably unrushed and consultative manner. Prior to appointing R&H as sole agent, I met with three other companies who were also very interested in representing my property. I made the decision to go with R&H based on their knowledge and performance in Marrickville, their appreciation of my property and their straightforward and professional sales attitude. They met my expectations and due to their marketing skills and despite the sad economic situation, the price achieved was in the price range that they initially advised. I would therefore recommend Raine&Horne Commercial.

Ann Harborow (Vendor)
68-70 Addison Road, Marrickville 

We would like to thank Luke Smith from Raine&Horne Commercial Marrickville for selling our property. We appreciated the feedback on a regular basis during the marketing campaign during which we were kept informed. Luke impressed us with the way he worked hard to complete the sale which is proof of his commitment.

Luis & Maria Nunes (Vendors)
108 Victoria Road, Marrickville