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Raine & Horne AML/CTF
Intro
Understanding AML/CTF
New Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws are being introduced across Australia effective 1st July 2026 to help protect the integrity of the financial system and prevent illegal activity.
As part of these changes, real estate agencies, including Raine & Horne, are required to verify the identity of clients when providing certain services.
These measures are designed to ensure property transactions remain transparent, secure and compliant, supporting trust across the industry and the communities we operate in.
FAQs
What is AML/CTF?
Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws are designed to prevent illegal activity, including money laundering and the financing of terrorism.
In Australia, certain real estate services are regulated by AUSTRAC. This means Raine & Horne is required to meet specific compliance obligations when providing these services.
What does this involve?
As part of this process, we may:
- Verify your identity
- Collect and review identification documents
- Ask a small number of questions about the transaction
- Take additional steps where required to assess risk
These checks are applied consistently and are a standard part of doing business under Australian regulations.
Why is Raine & Horne requesting this information?
Raine & Horne is required to verify the identity of clients when providing certain real estate services.
We have implemented a consistent, network-wide approach to ensure these requirements are met while keeping the process as simple and efficient as possible for our clients.
What information may be requested?
Depending on your circumstances, your Raine & Horne representative or our AML provider may request:
- Your full name, date of birth and residential address
- Identification documents (such as a driver's licence or passport)
- Information relating to companies, trusts or other ownership structures
- Details to understand the nature and purpose of the transaction
- In some cases, information relating to the source of funds
How will this information be used?
This information is collected to:
- Verify identity
- Meet legal and regulatory obligations
- Maintain required compliance records
Where required, it may also be used to support reporting obligations.
How is your information handled?
We only collect information that is necessary to meet our legal obligations.
Your information is handled securely and in accordance with privacy laws.
What happens if the information is not provided?
In some cases, we may be unable to proceed with certain services until the required information is received.
This is because identity verification is a legal requirement before those services can be delivered.