Throughout the many years you have managed our shopping centre, your team has consistently demonstrated professionalism, integrity, and a deep understanding of the commercial retail market, both in operations and leasing. Your proactive communication, strategic advice, and commitment to protecting our assets have given us complete confidence. This exceptional service is the primary reason we have expanded the portfolio of centres under your management. We greatly value our long-standing relationship and look forward to continuing our work together in the years ahead.

As a shopping centre owner partnering with Raine and Horne Commercial Retail Services has been transformative for our business allowing us as owners to focus on growth and development with confidence. From day one, their expertise in managing the centre has been invaluable with clear and solution driven approach demonstrating exceptional operational excellence. Their proactive approach means that potential issues are addressed before they become a problem. Overall, working with Raine and Horne Commercial Retail Services has been nothing short of excellent. I whole heartly recommend them to any shopping centre owner looking for a dedicated and effective shopping centre management team for seamless end to end management.

The team at Raine & Horne Commercial has managed several retail & commercial properties for our Group for over 20 years. We have always found them to be highly professional and easy to deal with, proactive, and quick to respond to any issues that may arise. The team take great pride in managing the assets and we always feel like we are in a safe pair of hands. We’d have no hesitation in recommending Raine & Horne Commercial Retail Services.

Raine and Horne have been managing our Shopping Centres in NSW and Queensland for the past 15 years. We have stuck with them as we are most impressed with the quality of both management and staff and our relationship is more akin to a business partnership than employment of a managing agent. They have provided first class staff to manage our 3 centres and there has been minimal staff turnover in that period. The service provided goes beyond just collecting the rents and paying the bills. They have taken time and effort to find the best specialists to assist us in leasing, maintenance and planning future development of our Centres. Senior management are always available to assist as required to deal with complex issues. They are respectful, easy to work with and show absolute integrity so we feel comfortable leaving our assets under their control.

Outstanding service from start to finish! Georgia and Taylah are absolute professionals and absolute legends, always incredibly responsive, proactive in any enquiries or issues, and exceptional at clearly defining next steps so we always know exactly what to expect. Whether it's coordinating maintenance, handling outgoings queries or chasing up strata, they make everything seamless and stress-free. Luke was brilliant as our commercial leasing agent, found the perfect space that met all our clinical needs, guided us through every detail of the lease process being first time commercial leasees, and ensured we were set up for success from day one. Special shout out to the broader team who assisted in the process. This team genuinely partners with their tenants. Cannot recommend highly enough and cannot stress how customer centric they are to work with as tenants.

Roslyn has been assisting and helping Mary's Acupuncture Massage at Southlands for over 13 years. She is very friendly, professional and competent in all my dealings and especially renewal of my business lease.

The friendliest and cleanest shopping centre we have experienced. Very accommodating and cater for all of our needs. All of the staff go above and beyond. The leasing side is easy and quick. Roslyn has been an absolute pleasure to work with. Highly recommended.

Our Client Vanessa and the whole Raine and Horne team at Southlands is wonderful to work with, great communication and always welcoming

After trying to find a new, busy & vibrant shopping centre in the Penrith area, I came across Southlands Shopping Centre and met with Roslyn, who was very kind, caring and was more then happy to give me information and even a tour of the centre. She made the process of applying for a pop up store very smooth and easy. Thank you Roslyn for your amazing customer service and I’m glad I found an amazing place for my small business to flourish.