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- Why do many landlords choose professional property management over DIY?
This is a great question because managing a rental property yourself can be far more time-consuming and complex than many landlords initially expect.
From the outset, landlords must deal directly with tenants, finding reliable, responsible applicants, thoroughly vetting applications, managing the lease commencement, including providing a thorough entry condition report, and then enforcing rental policies, and responding to tenant requests in a timely manner.
One of the biggest challenges for landlords who choose the self-management path is keeping up with ever-changing rental laws and regulations. Compliance requirements vary by state and territory and are constantly evolving. This makes it particularly difficult for investors with properties across multiple jurisdictions. Staying informed and compliant can quickly become a significant drain on time and energy.
Landlords who self-manage also need access to trusted tradespeople to help with property upkeep and address maintenance and repair issues. Without an established network of reliable contractors such as plumbers, electricians, and others, arranging repairs, especially urgent ones, can be stressful and inefficient. In many cases, landlords also become the tenant’s emergency contact. This responsibility means taking after-hours calls that disrupt weekends and vacation periods, as self-managing landlords will rarely have any backup support when they are on leave.
While issues may only arise occasionally, when they do they can be highly demanding. When problems do occur, they often require formal notices to be served correctly and within strict timeframes. Errors in this process can result in notices being dismissed by tenancy tribunal boards, delays escalating, and disputes progressing to a tribunal hearing – and outcome that is both time-consuming and emotionally taxing for a landlord without experience of these complaint processes.
There is also an emotional dimension to managing tenants directly. Personal relationships can make it harder to deal objectively with rent arrears, breaches, or disputes, and often complicate situations that require firm and impartial decision-making that is provided by a Raine & Horne Property Manager.
For landlords in full-time employment, the question ultimately becomes one of capacity and whether they genuinely have the time, systems, contacts, and expertise to operate effectively as a property manager as well as an investor.
If the answer is no to any of these, contact your local Raine & Horne Property Manager for an obligation-free discussion about the services they offer—which, importantly, are also tax deductible. They can help you begin 2026 with confidence and a well-managed property investment.